Spa Guide & Policies
We suggest you arrive 10 minutes before your appointment to check in, fill out any forms, choose colors, and etc.
If you arrive late, your appointment will be shortened to allow the therapist to be on time for his/her next client.
Online - For your convenience and ours we provide online booking. You must agree to the cancellation policy and you'll need a credit card at the time of booking to secure your reservation. Click Here to book
By Phone - Give us a call to book your appointment. You must agree to the cancellation policy and you'll need a credit card at the time of booking to secure your reservation. Call (480) 626-4343
Walk-ins are welcome at Ethereal, but to guarantee immediate accommodation, we recommend scheduling an appointment in advance.
If you need to cancel or reschedule your appointment, please notify us:
24 hours prior to your appointment for single reservations.
48 hours prior to your appointment for spa packages or or multiple-service bookings
72 hours prior to your appointment for party/group reservations (see group policy below)
Failure to cancel a reservation will result in a full charge of the treatment price for the missed appointment(s). This policy allows others to enjoy our services.
Cell Phone Policy
To be respectful of others a everyone, cell phone use is not permitted beyond our spa reception area.
We're dedicated to keeping all personal and medical information confidential and secure.
Waxing, facial treatments and nail services, including tinting: must be 13 years or older.
Massage and body treatments: must be 18 years or older
Clients under 18 must have a parent's or guardian's signature on the Client Profile Card.