©2018 by Ethereal Nails & Express Spa.

ETHEREAL POLICIES

Spa Guide & Policies

Check-In

We suggest you arrive 10 minutes before your appointment to check in, fill out the Confidential Client Profile Card, choose colors, and wash hands if receiving a manicure.

Late Arrivals

If you arrive late, your appointment will be shortened to allow the therapist to be on time for his/her next client.

Pre-Booking

  1. Online  -    For your convenience and ours we provide online booking. You must agree to the cancellation policy and you'll need a credit card at the time of booking to secure your reservation.  Click Here to book 

  2. By Phone  -   Give us a call to book your appointment. You must agree to the cancellation policy and you'll need a credit card at the time of booking to secure your reservation. Call (480) 626-4343


Walk-Ins

Walk-ins are welcome at Ethereal, but to guarantee immediate accommodation, we recommend scheduling an appointment in advance.

Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us:

  • 24 hours prior to your appointment for single reservations.

  • 48 hours prior to your appointment for spa packages or or multiple-service bookings

  • 72 hours prior to your appointment for party/group reservations (see group policy below)


Failure to cancel a reservation will result in a full charge of the treatment price for the missed appointment(s). This policy allows others to enjoy our services.

Cell Phone Policy

To be respectful of others a everyone, cell phone use is not permitted beyond our spa reception area.

Confidentiality

We're dedicated to keeping all personal and medical information confidential and secure.

Age Guidelines

  • Waxing, facial treatments and nail services, including tinting: must be 13 years or older.

  • Massage and body treatments: must be 18 years or older

  • Clients under 18 must have a parent's or guardian's signature on the Client Profile Card.